General conditions of use

1. General

These general terms and conditions apply to all orders, deliveries and services offered by Stylotica, whose chamber of commerce number is 93885156 and VAT number NL004932753B62.

By placing an order or using our website, you agree to these terms and conditions. Please read these terms carefully before making a purchase.

2. Order and payment

Order: After placing an order, you will receive an email confirmation. All orders are subject to availability.
Prices: All prices on the Website are inclusive of VAT, unless otherwise stated: All prices on the Website are inclusive of VAT, unless otherwise stated. Shipping costs and other additional charges are displayed separately during the ordering process.
Payment: We accept the following payment methods: visa, master, american_express, maestro, unionpay, apple_pay, and google_pay Payment must be made at the time of ordering.

3. Delivery

Delivery Time: We do our best to meet estimated delivery times, but we cannot guarantee them.
Shipping costs: Depending on the value of your order and the country of delivery, shipping costs may apply. They will be displayed during checkout.
Delays: We are not responsible for delays in delivery caused by external factors beyond our control.

4. Right of withdrawal and returns

Right of withdrawal: You have the right to cancel your order within 30 days of receipt without giving any reasons (right of withdrawal). After cancellation, you have an additional 30 days to return the product.
Return costs: The cost of returning the products is the responsibility of the customer, unless otherwise indicated.
Refund: Within 14 days of receiving the return, we will refund the purchase price, provided the product is returned in its original condition and packaging.

5. Complaints and disputes

Complaints Procedure: In case of complaints, please contact our customer service via the contact form on our website. We aim to respond within 5 working days.
Disputes: All agreements are governed by French law. Any dispute will be submitted to the competent court in France.

6. Liability

We are not liable for any indirect damages, consequential damages, loss of data or income, or any other damages arising from the use of our products or services, except as provided by law.

7. Intellectual property

All content on this website, such as text, images, logos and design, is the property of Stylotica or its licensors. Copying or using these elements without prior permission is prohibited.

8. Protection of privacy

We take your privacy seriously. Please see our privacy policy for more information on how we protect and process your data.

9. Changes to the General Conditions

We reserve the right to modify these terms and conditions at any time. The most recent version will always be available on our website.