Returns and Shipping
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Shipping
At Stylotica, we strive to process and ship your order as quickly as possible. Here are some important details about our shipping process:
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Processing Time: Orders are processed within 1 to 3 business days. Once your order has shipped, you will receive a confirmation email with a tracking number.
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Delivery Time: Depending on your location, delivery typically takes 5 to 10 business days for European countries.
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Shipping Fees: Shipping is free on all orders!
Return Policy
We want you to be 100% satisfied with your purchase. If you're not happy for any reason, you may return your item following the guidelines below:
Return Window
Items may be returned within 14 days of receipt.
Product Condition
Returned items must be unused, in their original condition and packaging, with all tags intact.
Return Procedure
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Within 14 days of receiving your order, contact us at info@stylotica.com to request a return.
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Once approved, you will receive return instructions.
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Return shipping costs are the responsibility of the customer, unless the item is damaged or defective.
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After we receive and process your return, you will receive a confirmation email, and your refund will be issued to your original payment method within 5 business days.
Exceptions
Some items cannot be returned, including custom-made products and hygiene-related items such as underwear, jewelry, and cosmetics. Please contact us if you have specific questions about non-returnable items.
Have Questions?
If you have any questions about your order, returns, or our policies, don’t hesitate to contact us at info@stylotica.com. Our customer support team is ready to help!
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